In terms of the specific issues of consumer inquiries, 69% of consumers consulted about electricity prices and related policies for industrial and commercial use, 26% of consumers consulted about electricity tariffs and related policies for residential electricity use, and electricity for industrial and commercial use, small-property houses, and transfer of electricity.4%. Satisfaction is Refers to a comprehensive index based on the sentiment tendency of comments and aimed at reflecting the public’s evaluation and sense of gain on related measures during the monitoring period.0% month-on-month and 8.
Figure 12: Regional distribution of online shopping price cases accepted in December Internet public opinion data shows that in December 2018, the online shopping market price public opinion attention was 83. Attention refers to a comprehensive index based on the amount of discussion of related topics on the Internet, which aims to reflect the discussion of the topic or event.67% from 2017 and a month-on-month decrease of 20.9%. Platform data shows that gyms, bathing centers, and KTVs are the top three entertainment venues where consumers report the most price problems.
The top five industries in terms of platform acceptance in December were parking fees (13,252 pieces), resource prices (8086 pieces), property management (5311 pieces), merchandise retail (3780 pieces), Particulate Protective Masks and transportation (3728 pieces). Among them, price fraud was the most reported by consumers.47%; and 608 price consultations, a decrease from the previous month. Overall platform operation (1) Acceptance status of the 12358 price supervision platform nationwide. Increasingly, problems such as failure to implement price reduction policies have been improved.98% and a month-on-month decrease of 29.
In terms of regional distribution, Henan, Shaanxi, Beijing, Anhui, Shanxi and other places ranked high in terms of acceptance.1% month-on-month, and an increase of 2. According to data from the national 12358 price supervision platform, the number of resource price cases has been generally stable this month, with a total of 8,449 cases, a year-on-year increase of 69.
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