The pilots were unable to take back control of the planes.The sensors malfunctioned, alerting anti-stall software to push the noses of the planes down.But the botched communication has eroded trust in Boeing as the company struggles to rebound from the passenger jet crashes in Indonesia and Ethiopia.Speaking before the industry-wide Paris Air Show, Boeing CEO Dennis Muilenburg told reporters Boeing’s communication with regulators, customers and the public “was not consistent. It is expected to announce several plane sales and unveil its A321 XLR long-range jet.The model has been grounded worldwide for three months, and regulators need to approve Boeing’s long-awaited fix to the software before it can return to the skies.Explosion-proof push button switches.Both estimates are higher than the ones from Airbus, which sees slower growth ahead.
He also announced that Boeing was raising its long-term forecast for global plane demand, notably amid sustained growth in Asia.“We clearly had a mistake in the implementation of the alert,” Muilenburg said.It is not clear whether either crash could have been prevented if the cockpit alert had been working properly.Boeing expects the world’s airlines will need 44,000 planes within 20 years, up from a previous forecast of 43,000 planes.Boeing and the FAA have said the warning light wasn’t critical for flight safety.Boeing told the FAA of what it learned in 2017 after the Indonesia crash. Boeing has admitted engineers realized within months of the plane’s 2017 debut that the sensor warning light only worked when paired with a separate, optional feature but didn’t report the issue for more than a year, after the crash in Indonesia.
But Tajer said he thinks Boeing made a series of unprecedented communication missteps that have “created a massive headwind to rebuilding trust.Muilenburg expressed confidence that the Boeing 737 Max would be cleared to fly again later this year by US and all other global regulators.The angle-measuring sensors have been implicated in the Lion Air crash in Indonesia last October and the Ethiopian Airlines crash in March. Boeing says all its planes, including the Max, give pilots all the flight information — including speed, altitude and engine performance — that they need to fly safely.Muilenburg forecast a limited number of orders at the Paris event, the first major air show since the crashes, but said it was still important for Boeing to attend to talk to customers and others in the industry.
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